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How y6bt Handles Your Personal Information

This page sets out exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact support — and what we do with it.

Account data kept secureWallet details used only for transactionsNo data sold to third partiesCookie controls availableContact us to request your data
y6bt How y6bt Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, correct or delete the personal data we hold on your account, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email at the address shown in your account settings, or by submitting a request through our contact form. We aim to acknowledge privacy requests within two working days and resolve them as quickly as your case allows.

Live Chat Open your account dashboard and start a live chat session. Tell the agent you have a data or privacy request and they will route it to the right team.
Email Support Send your privacy request to the email address listed in your account settings page. Include your registered mobile number so we can locate your account quickly.
Contact Form Use the contact form on our support page, select the Privacy category, and describe your request. We log every submission and follow up by email.
DATA PROTECTION PRACTICES

How We Protect and Manage Your Information

We take concrete steps to keep your account data safe — not just policy language. SSL encryption covers every connection between your device and our servers, whether you are accessing the platform from a mobile browser or a desktop session. Account login is protected by OTP verification sent to your registered mobile number, so even if someone has your password, they cannot access your account without your phone. We retain your account data for as long as your account is active and for the period required by applicable regulations after closure.

SSL Encryption

Every session on y6bt — from login through to bKash or Nagad deposit confirmation — runs over SSL encryption. Your data is not readable in transit.

OTP Account Access

Logging in or changing account details requires an OTP sent to your registered mobile number. This step blocks unauthorised access even if your password is exposed.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings.

Data Retention and Deletion

Active account data is held for the lifetime of your account. After closure, we retain only what applicable regulations require, then delete the rest on a scheduled basis.

Privacy Questions We Hear Most Often

These are the privacy questions we get asked most by people with accounts in Bangladesh — around wallet data, cookies, access rights and what happens if you close your account.

We record your wallet number and transaction reference only to match deposits to your account. We never store your mobile banking PIN or full credentials.

Yes. Contact our support team via live chat or email with your registered mobile number and request a data summary. We will compile and send it to you.

Only with payment processors like bKash, Nagad or Rocket to complete transactions, and with fraud-prevention services where required. We do not share data with advertisers.

Submit a deletion request through live chat or our contact form. We will remove data that is not required by applicable regulations within a reasonable period.

Session cookies keep you logged in across pages. Analytics cookies help us understand usage patterns. You can disable non-essential cookies through your browser settings at any time.

We retain only what local regulations require after account closure, then delete the rest on a scheduled cycle. Your wallet details are removed once all transactions are settled.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.