Reference

Terms That Govern Your Account on y6bt

Access to y6bt and its services depends on your local law and eligible regions. These terms set out what we expect from you and what you can expect from us — covering account use, payments via bKash, Nagad, and Rocket, and how we handle…

Jurisdiction-dependent accessAccount and wallet rulesData handling policyBangladesh-region scope
y6bt Terms That Govern Your Account on y6bt
HOW WE HANDLE YOUR DATA

Data, Cookies, Security and Your Rights

We collect only what we need to operate your account and process payments. Here is how we manage it and what you can do about it.

Data Retention We keep account and transaction records for as long as required by applicable regulations. You may request a summary of the data we hold by contacting support through the email channel.
Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to improve the platform. You can manage cookie preferences through your browser settings at any time.
Account Security Your account is protected by OTP verification on login and on withdrawal requests. Never share your OTP with anyone — our team will never ask for it.
Requesting Changes To update personal details, correct account information, or request data deletion, submit a ticket from your logged-in account or email support with your account reference.
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, a data request, or a dispute related to your account, our support team handles legal queries through the channels below. Response times vary by channel; for formal requests, email gives you a written record.

Email Support Send formal legal queries, data access requests, or account dispute notices to our support email. We respond to written requests with a documented reply.
Live Chat For quicker clarification on policy questions, our live chat connects you to an agent who can point you to the relevant section of our terms.
Account Help Centre Log in to your account and navigate to Help to submit a support ticket. Attach any relevant transaction references for faster handling.

Common Questions About Our Legal Terms

Straight answers to what people actually ask about our terms, data practices, and account rights.

These terms apply to anyone who creates an account on y6bt. Access depends on your local law and eligible region — it is your responsibility to confirm that using the platform is permitted where you are.

Availability depends on local law and eligible regions. We do not make legal determinations on your behalf. Check the regulations that apply to your location before opening an account.

Log in to your account, go to Help, and submit a data access request. Alternatively, email our support team with your account reference and we will respond in writing.

We retain records for the period required by applicable regulations after account closure. You may request details of our retention schedule through the support email channel.

We update these terms when our policies or applicable regulations change. Material updates are flagged at the top of this page with a revision date so you can see what changed.

The governing law and dispute resolution process are set out in the full terms document linked from this page. Review that section before raising a formal dispute.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.